Privacy Policy

Introduction

CredVue ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by CredVue. This Privacy Policy applies to our website, credvue.in, and our payment platform services (collectively, our "Service").

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

We collect information that you provide directly to us when you register for an account, use our platform, or communicate with us. The types of information we may collect include:

Personal Information

  • Name, email address, phone number, and business address
  • Business information such as company name, business type, and tax identification numbers
  • Bank account and payment information
  • Login credentials
  • Any other information you choose to provide

Usage Information

We automatically collect certain information about your use of our Service, including:

  • Log and usage data (e.g., access times, pages viewed, IP address, browser type)
  • Device information (e.g., device identifiers, operating system, hardware model)
  • Location information
  • Transaction information (e.g., transaction amount, date, payment method)

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Verify your identity and prevent fraud
  • Send you technical notices, updates, security alerts, and administrative messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Comply with legal obligations

How We Share Your Information

We may share your personal information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • With Business Partners: We may share your information with our business partners, such as banking institutions, to offer you certain products, services, or promotions.
  • For Legal Reasons: We may share information if we believe disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
  • For Protection: We may share information to enforce our policies, prevent fraud, and protect the rights, property, and safety of CredVue, our customers, and others.
  • With Your Consent: We may share information with your consent or at your direction.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Your Rights and Choices

You have certain rights and choices regarding your personal information:

  • Account Information: You may update, correct, or delete your account information at any time by logging into your account or contacting us.
  • Marketing Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
  • Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

International Data Transfers

CredVue is based in India, and the information we collect is governed by Indian law. If you are accessing our Service from outside India, please be aware that information collected through the Service may be transferred to, processed, stored, and used in India and other jurisdictions. Your use of our Service or provision of any information therefore constitutes your consent to the transfer, processing, storage, and use of your information in India and other jurisdictions where data protection laws may be different or less stringent than those in your country of residence.

Children's Privacy

Our Service is not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete such information as quickly as possible.

Changes to this Privacy Policy

We may modify this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by updating the date at the top of this page and, in some cases, we may provide you with additional notice. Your continued use of our Service after the modified Privacy Policy has been posted constitutes your acceptance of the changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

CREDVUE PAYMENT SOLUTION PRIVATE LIMITED
Email: info@credvue.in
Address: LG-75 Ansal Fortune, Arcade K-Block, Noida, Noida, Gautam Buddha Nagar- 201301, Uttar Pradesh
Phone: +91 9717475889